Privacy Policy

Last updated: July 2025

Silk Moon (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share personal information through our website and in-store activities, and informs California residents of their rights under applicable laws.

Personal Information You Provide: name, email, shipping/billing addresses, phone number, payment details, while placing an order, signing up for our newsletter, or submitting inquiries.
Automatically Collected Information: browser type, IP address, device info, site navigation data collected via cookies or similar technologies.

• Directly from you (forms, purchases, sign-ups)
   
• Automatically via website tracking (cookies, analytics tools)
   

• To process orders and manage your account
   
• To communicate with you (order updates, inquiries, promotions)
   
• To improve our website, products, and services
   
• To comply with legal obligations
   

We use cookies and tracking technologies to enhance functionality and gather analytics. You can manage preferences through your browser settings.

• We do not sell your personal information.
   
• We may share data with third-party service providers (e.g., shipping, payment processors) as necessary for order fulfillment and business operations.
   
• If sharing occurs for marketing, California residents have rights under the Shine the Light law.
   

Under the California Consumer Privacy Act (CCPA) and Privacy Rights Act (CPRA), you have the right to:

1. Know what personal information is collected, used, shared, or sold
    
2. Request access to or deletion of your data
    
3. Opt out of the sale or sharing of your personal information
    
4. Non‑discrimination for exercising these rights
    

To exercise your rights, email us at andreaatsapphire@gmail.com, or call (707) 824-4300. We will respond within the legally required timeframe. 

While we do not currently sell or share personal data, California residents may use this link to file a request or learn more.
[Do Not Sell or Share My Personal Information]

We do not knowingly collect personal information from children under 16. If a minor under 16 has provided information, a parent or guardian may request its removal. 

We implement reasonable physical, electronic, and procedural safeguards to protect your data. We retain personal information only as long as necessary to fulfill purposes or comply with legal requirements. 

We may update this policy to reflect changes in laws or business practices. The “Last updated” date at the top will reflect any changes.

If you have any questions or concerns regarding this Privacy Policy or your rights, please contact us:

• Email: andreaatsapphire@gmail.com
   
• Phone: (707) 824-4300
   
• Mailing Address: Silk Moon, 195 Main Street, Sebastopol, CA 95472